Refund Policy

Last updated: May 6, 2026

⚠ Important: Digital products are generally non-refundable once the download has been made available, per EU Directive 2011/83/EU Article 16(m). Please read this policy carefully before purchasing.

1. General Policy

Products sold on fivemscripts.eu are digital software. Once the download link and license key are available in your account, refunds are generally not issued.

2. Exceptions – When Can You Request a Refund?

The script is completely non-functional and you report the issue within 7 days of purchase.
The product description significantly misrepresented the product and you can demonstrate this.
You accidentally purchased the same script twice.

3. Non-Refundable Situations

You changed your mind after purchase.
The script is incompatible with a custom modification on your server.
You have downloaded and/or used the script.
A FiveM or framework update caused a compatibility issue (we fix these for free).

4. How to Request a Refund

5. Refund Processing

Approved refunds will be issued to the original payment method within 5–10 business days.